The Legal Stuff

Privacy 

Complete privacy of information is practised by Jenie Fawckner Art in relation to any information obtained in the process of selling, posting, emailing, newsletters and customer mailing lists. Jenie Fawckner Art does not use or pass on any private information to third parties.

Jenie Fawckner Art uses email to facilitate any required sale information, enquiries and feedback to and from customers.

Jenie Fawckner Art uses only Bank Deposit as form of payment and details relating to this will not be stored or shared.

Cookies are small pieces of information that are stored in a browser-related file on your computer's hard drive when you use our Web site. We use cookies to improve the user experience. Cookies are widely used on most major Web sites. ECL Mobile mostly uses session cookies, which are removed from your computer  (if you choose) for ECL Mobile to remember you and this cookie is intended to remain forever. Cookies are used so our website can remember that you have logged in already, and accelerates subsequent visit processing.

Customers can feel free to contact Jenie Fawckner Art if they have any question relating to our privacy policy.

Within Australia

Orders will be processed as quickly as possible typically within 7 business days of placement of order. Orders are shipped by Australia Post and normally take 3-5 business days for delivery. Deliveries are processed Monday through Friday (unless a public holiday).

All delivery costs include packing, postage and insurance. The shipping cost is calculated as a flat rate for each differently sized artwork.

International Orders

Please contact Jenie Fawckner Art via email before purchase for international orders. A shipping estimate and payment details can then be discussed.

Jenie Fawckner Art accepts direct deposit. Please make sure customers full name is included on the payment advice and email the receipt to gjfawckner@bigpond.com 

Full payment is to be received before goods are shipped.

All prices are listed in Australian dollars and include 10% Goods and Services Tax.

Returns 

If upon arrival you are not completely happy with your purchase you may return the artwork for a full refund less the shipping costs. Jenie Fawckner Art must be notified within 2 days of receiving the artwork. The artwork must then be returned to Jenie Fawckner Art within 7 days to be eligible for the refund. The artwork must be undamaged and in it's original new condition. Please notify Jenie Fawckner Art by email if you would like to refund or exchange the artwork.

Copyright

All artwork and design on this website is protected by Australian and International Copyright Laws and have been watermarked.

Jenie Fawckner Art is a registered Australian Business with the ABN 76 575 183 785